Custom Workflows

Build Workflows Tailored to Your Business Needs

Create custom workflows from scratch or customize existing templates. Design processes that perfectly fit your business requirements with our flexible workflow automation platform.

Every business has unique processes and requirements. openFlow gives you the freedom to design workflows exactly how you need them—with communication automation, document management, approvals, and integrations—all configured to match your specific business logic.

Key Capabilities

Build workflows that handle every aspect of your custom workflows processes with these powerful capabilities.

Visual Workflow Designer

Create custom workflows with an intuitive drag-and-drop interface. No coding required—design your processes visually.

  • Drag-and-drop workflow designer
  • Visual process mapping
  • No coding required
  • Template customization
  • Flexible node types (tasks, approvals, decisions)
  • Conditional logic and branching

Communication & Follow-ups

Automate customer communication across multiple channels with template-based messaging and follow-up workflows.

  • WhatsApp, Email, and SMS integration
  • Template-based messaging system
  • Automated follow-up workflows
  • Multi-channel communication support
  • Event-based notification triggers
  • Scheduled reminders and alerts
  • Configured directly in workflows via integrations

Document Management & Sharing

Automate document generation, sharing, and collaboration within your workflows.

  • Document generation and templates
  • Automated document sharing
  • Version control and tracking
  • Secure document storage
  • Milestone-based document distribution
  • Document approval workflows
  • Multi-party collaboration

Human-in-the-Loop

Seamlessly integrate human approvals, decisions, and manual tasks into your automated workflows.

  • Approval workflows
  • Task assignment and delegation
  • Multi-level approvals
  • Role-based access control
  • Manual intervention points
  • Escalation workflows
  • Collaborative decision-making

Notifications & Alerts

Keep stakeholders informed with automated notifications and real-time alerts at every workflow stage.

  • Real-time notifications
  • Email, SMS, and WhatsApp alerts
  • Custom notification templates
  • Event-based triggers
  • Deadline reminders
  • Status update notifications
  • Multi-channel notification support

Workflow Automation & Integration

Connect with external systems and automate repetitive tasks to streamline your business processes.

  • Third-party system integrations
  • API connectivity
  • Automated task execution
  • Data synchronization
  • Webhook support
  • Scheduled workflow triggers
  • Event-driven automation

Analytics & Monitoring

Track workflow performance, identify bottlenecks, and optimize processes with comprehensive analytics.

  • Real-time workflow monitoring
  • Performance analytics
  • Bottleneck identification
  • Process optimization insights
  • Custom dashboards
  • Trend analysis
  • Audit trails and compliance tracking

Flexible Process Design

Design workflows that adapt to your unique business needs with unlimited customization options.

  • Custom workflow templates
  • Reusable workflow components
  • Conditional branching logic
  • Parallel process flows
  • Loop and iteration support
  • Error handling and retry mechanisms
  • Process versioning and rollback

Example Workflow

Visualize how workflows can be structured for your custom workflows processes.

1
Define Process
2
Design Workflow
3
Configure Integrations
4
Set Up Communications
5
Add Approvals
6
Test & Deploy
7
Monitor & Optimize

Integration Possibilities

Connect your existing tools and platforms to streamline your workflows.

WhatsApp Business API
Email Services (SMTP, SendGrid, etc.)
SMS Gateways
Payment Gateways
Cloud Storage (Google Drive, Dropbox)
CRM Systems
Database Systems
API Integrations
Webhook Support
Third-party Services

Ready to automate your custom workflows workflows?

Start building workflows that transform your business processes.