Hotel & Hospitality
Hotel Workflow Automation
Streamline hotel operations from reservation to checkout with automated guest communications. Build workflows that enhance guest experiences and operational efficiency.
Deliver exceptional guest experiences while managing complex operations. Automate reservations, guest communications, service requests, and billing to ensure nothing is missed and every guest feels valued.
Key Capabilities
Build workflows that handle every aspect of your hotel & hospitality processes with these powerful capabilities.
Reservation Management
Automate booking workflows from availability checking to confirmation and payment processing.
- •Booking workflow automation
- •Availability checking and blocking
- •Reservation confirmation workflows
- •Payment processing and invoicing
- •Booking modification and cancellation
Guest Management
Streamline guest onboarding, check-in processes, and profile management with automated workflows.
- •Guest onboarding workflows
- •Check-in process automation
- •Guest profile management
- •Preference tracking
- •VIP guest workflows
Communication & Notifications
Automate guest communication across WhatsApp, Email, and SMS for seamless guest experiences.
- •WhatsApp, Email, SMS integration for guest communication
- •Pre-arrival welcome messages (automated)
- •Check-in reminders and confirmations
- •Service notifications (housekeeping, meal service)
- •Post-stay feedback collection
- •Template-based messaging system
- •Automated follow-up workflows
- •Configured directly in workflows via integrations
Service Management
Manage room service, housekeeping, maintenance, and concierge services with automated workflows.
- •Room service request workflows
- •Housekeeping task assignment
- •Maintenance request handling
- •Concierge service workflows
- •Staff communication and coordination
Billing & Payments
Automate invoice generation, payment processing, and refund workflows for efficient financial operations.
- •Automated invoice generation
- •Payment processing workflows
- •Payment reminders
- •Refund processing
- •Payment method management
Operations & Reporting
Track occupancy, revenue, guest satisfaction, and operational efficiency with comprehensive analytics.
- •Occupancy reports
- •Revenue analytics
- •Guest satisfaction tracking
- •Staff performance metrics
- •Operational efficiency reports
Example Workflow
Visualize how workflows can be structured for your hotel & hospitality processes.
Integration Possibilities
Connect your existing tools and platforms to streamline your workflows.
Ready to automate your hotel & hospitality workflows?
Start building workflows that transform your business processes.